Analyzing the influencing factors of online consumers repeat purchase intention, we introduce the concept of habit to establish a theoretical model and explore relationships among consumer habits, trust and repeat purchase intention. By empirical analysis, the theoretical model has been verified. Firstly, habit is a moderating role on the relationship between trust and repeat purchase intention. Secondly, habit is effectively impacted by familiarity and satisfaction. According to the conclusion, we give internet sellers some recommendations. Sellers should continuously improve consumers’ familiarity and satisfaction to reduce the uncertainty of consumption. When a strong habit is presented, it may be guide repeat purchase intention.
Empirical analysis on repurchase intentions of online consumer based on the moderating role of habit. Journal of Shenyang Aerospace University. 2015, 32(4): 90-96